.Perhaps you are tired of regular deductions from Airtel for the services you no longer use, and you want to stop their auto-renewal services. Well, you are not alone because there are many Airtel subscribers who are in the same shoes as you.
As an Airtel subscriber, you can cancel the auto-renewal services on your line, especially the ones that you no longer need, so that you won’t be paying for the services that you don’t need again. Cancelling auto-renewal on Airtel is important because you will not only save costs, but it will also help you to stay on top of your telecom budgets.
There are different methods that you can use to cancel auto-renewal on Airtel, such as through the use of code, SMS, or by reaching out to an Airtel customer care representative. However, if you don’t know how to cancel auto-renewal on Airtel, there is no cause for alarm; we are here to guide you.
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What Causes Auto-Renewal on Airtel
The auto-renewal on Airtel is a convenient feature that is designed to help you stay glued to your favourite Airtel services without missing any special deals. Airtel designed it such that once you activate the auto-renewal feature for a particular product, let’s say caller tunes, you won’t need to subscribe to it again; rather, at the end of each month, the service will renew itself automatically by deducting from your account balance.
Now, this deduction will keep on going as long as the service is active, so for you to save costs, especially if you are not actively using the service, you’ll need to deactivate the auto-renewal service so that the airtime on your Airtel account balance will last longer, thereby enabling you to have full control of telecom expenses.
Why It Is Important to Cancel Auto-Renewal on Airtel
There are many reasons why you should consider cancelling auto-renewal services on your Airtel line. Some of which include, but are not limited to:
- To avoid unnecessary expense
- To take full control of your telecom budgets
- To avoid airtime shortages, etc.
How to Cancel Auto-renewal on Airtel
There are a number of ways that you can use to cancel auto-renewal on your Airtel line, like through SMS, code, the Airtel app, customer care, etc. With any of these methods, you can comfortably cancel any auto-renewal services on your line and start getting value for your recharges. These methods are discussed below:
How to Cancel Auto Renewal on Airtel via SMS
One of the methods that you can use to cancel auto-renewal services on Airtel is via short message service. This method is simple to use. All you need to do is:
- Go to the messaging app on your phone.
- Write STOP.
- Send it to 2442 using your Airtel line.
- Once you send this message, you are going to receive a confirmatory message that your auto-renewal has been cancelled.
How to Cancel Auto Renewal on Airtel Using Code
You can also cancel the auto-renewal services on your Airtel using a code. The code that you can use to achieve this is *312#. To use this code, you will need to know the type of services that you subscribed to for auto-renewal and the exact amount for the renewal. Once you know them, you can then follow the steps below to cancel the auto-renewal services on your line.
- Go to your phone dialler.
- Press *312,* followed by the exact services you subscribed for and the amount. For instance, if you subscribed for 200 auto-renewal services, it will be *312*200*1#.
- After entering the code in that format, you can then send it using your Airtel line, and the service will be deactivated automatically.
How to Cancel Auto Renewal on Airtel Using the My Airtel App
Another method on our list that you can use to cancel auto-renewal services on your line is by the use of the Airtel app. Airtel has a special app where you can manage different services, including cancelling auto-renewal services. Meanwhile, before you can use this method, you will need to download the app first from the official app and create an account. The steps you will follow to use this method are:
- Log in to your Airtel app using your details or create one if you don’t have one.
- Go to the “Manage Subscriptions” or “Active Plans” section in the app.
- Choose the subscription that you want to stop.
- Now, disable the auto-renewal by following the onscreen instructions. That’s all.
How to Cancel Auto Renewal on Airtel via Airtel Customer Support
The last method on our list that you can use to cancel auto-renewal on your Airtel line is by contacting an Airtel customer care representative. The number that you can use to reach them is 300. Once you call it, you will be required to follow voice prompts; ensure that you follow it succinctly to enable you to speak with their representative. Once they pick it up, kindly tell them to cancel your auto-renewal services, and they will help you to do that.
How to Stop Auto-renewal on the Airtel Social Bundle
You can stop auto-renewal on the Airtel social bundle by using a code, the Airtel app, SMS, or by contacting their customer care representative. With any of these methods, you can easily deactivate the social bundle on your Airtel. You can go through the step-by-step approach that we discussed in the sections above to see how you can use the methods to cancel it.
