Opay is one of the leading fintech companies that allow users to perform different kinds of financial transactions, like fund transfers, bill payments, cable subscriptions, etc. But after carrying out these transactions, you may wish to delete the transaction history due to one reason or the other.
Due to financial regulatory frameworks, it may not be feasible for you to delete your transaction history on Opay. This is not only applicable to Opay but also to other financial institutions, both fintech and traditional banking systems. Hence, you won’t be able to delete your transaction history on Opay by yourself, but there is a way out.
Although you won’t be able to delete your Opay transaction histories, there are workarounds that you can still follow to get it done. In this guide, we are going to x-ray those alternative methods to enable you to use your Opay account more judiciously.
Is it possible to delete transaction history on Opay?
No, it is not possible for you to delete your Opay transaction history. You can’t delete your Opay transaction history because the financial regulatory framework mandates financial institutions, including Opay, to keep transaction histories of their customers for reference purposes. So, because of that, there is no means that you can use to delete your Opay transaction history. However, if there is an urgent need for that, you can contact Opay customer support unit assistance because they are the only ones that can help you to delete the transaction history, even though it is against the regulatory framework to do so.
How to Delete Transaction History on the Opay App
Currently, there is no method that you can use to delete transaction history on the Opay app. You can’t delete Opay transaction history because it is against the ethics of the banking profession. Opay, as a financial institution, will not allow you to delete your transaction history because they will keep it for security reasons, for accountability purposes, and, of course, as part of regulatory compliance.
How to delete transaction history on Opay on iPhone
If you are an iPhone user who uses Opay to perform transactions, you won’t be able to delete your transaction history. This means that once you perform any financial transaction on your Opay account, you won’t be able to clear your transaction history. Just like other financial institutions, Opay is mandated to keep records of all financial transactions that passed through their platform, so you won’t be able to delete it.
How to delete transaction history on the Opay app for Android
For Android phone users, they won’t be able to delete transaction history on their Opay app. Once you perform any financial transaction on your Opay app using your Android device, you won’t be able to delete transaction history again.
Why You Can’t Delete Your Opay Transaction
There are different reasons why you won’t be able to delete your Opay transaction history. Some of the reasons are:
- For financial regulation compliance
- For security reasons
- For accountability purposes.
Alternative Method to Deletin Transaction History on Opay
Since we have found out that it is not possible to delete transaction history on Opay, it makes sense for us to use alternative methods that may be similar to transaction history deletion to achieve similar results. Some of the methods that are similar to deleting Opay transaction history are:
- Archive your Opay transaction history so that another person won’t be able to see it.
- Create a new Opay account, especially if you don’t want a certain transaction history to be on your device.
- Finally, you can reach out to Opay’s customer support unit and request account transaction history deletion. If your reasons are genuine enough, they will help you out.
Conclusion
You won’t be able to delete your transaction history on Opay because it is against the financial regulatory framework. However, there is a workaround that you can consider, like archiving your Opay transaction history, creating another Opay account, or contacting Opay customer care. In all, just know that you can’t delete your Opay transaction history on your own.
